All orders will need to be signed for. Once your order has been dispatched from our warehouse for delivery, you will receive an email that will contain tracking information.
If you opted for delivery updates, you will receive;
Day of delivery (SMS) advising that the parcel will be delivered that day, providing the option to reschedule to an alternative day or opt for neighbour or a Post-Office collection
Pre-delivery notification (SMS) advising customers of their one hour delivery time window
If no-one is at home, the courier may attempt to leave parcels with a neighbour. If they do not leave the parcel, they will either deliver to a post office or return it to the depot. The courier will post a card through your door with further delivery instructions if they’re unable to complete delivery, or if they leave the parcel with a neighbour.