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Frequently Asked Question

Delivery takes up to 5 working days however, in more busy periods it can take up to 7 working days.

Absolutely, we offer a 14-day money back guarantee. If you would like a refund please contact customer support via e-mail, live chat or phone, once we receive your return we will refund you to your original payment method.

We automatically e-mail you the order tracking information once we shipped your order.

If you have not received the e-mail please check your ‘Spam’ or visit the ‘My Account’ > ‘View’ to find your order tracking information there.

Yes, if you are interested in buying less than the minimum required of 100 pieces please visit our consumer website at: LavvHousewares.co.uk.

We are a 100% British company. Your order will be fulfilled at our warehouse located in Birmingham.

 

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